1. Product exchange is allowed within 14 days upon purchase date with presentation of a valid receipt
2. Product can be exchanged provided that the products are in new condition without undergoing any walking and deformation of its outlook or shoe shape. All product tags/hang tags, labels must also be kept and cannot be cut out.
3. Products can only be exchanged one time.
4. Money refund is not allowed.
5. Only products that purchase in Malaysia can entitle the exchange services stated above.
6. In case of any dispute, Kornna Marketing (M) Sdn Bhd reserves the final decisions.